Brella OS

Every Morning, the Work Finds You

Today collects every item across the book that needs a person and ranks it. The first row is the first thing to do, or hand it to Bird.

Today’s ranked work in Brella OS: certificates with no endorsement on file, an invalidated licence and calls to return.

Nothing on Today is invented

Each item comes from a rule the rest of Brella OS already uses, so the fact that prints on a form is the same fact that puts a row here.

  • Renewals in their 90, 60 and 30-day window, with the date in words
  • Certificates naming an additional insured, with no endorsement on file
  • Claims with no carrier update, and questions nobody answered
  • Licences at risk: a lapsed resident licence invalidates every non-resident one
The top of Today: 92 things need you, 41 overdue; reminders; renewals in their bands; intake; and the calendar.

Signatures and reminders that don’t slip

Every document out for signature is on the schedule, due on the day its next automatic reminder goes. Your reminders and dated filings sit beside it.

  • After five quiet days a request becomes “Waiting on …” and needs you
  • After fourteen it is late; declined and expiring links show up too
  • A lead you recycled comes back on the day you chose, as Re-approach
Today in Brella OS: the ranked work, the schedule of renewals, filings and signatures waiting on a client, and records to complete.

Records to complete, kept apart

A coverage nobody documented or a GL decision nobody made is true every day, so it is shown, but not counted as today’s work.

Records to complete: policies with an incomplete coverage record, GL decisions to record, leads nobody has worked.

The rules behind the list

90 · 60 · 30Renewal bands, in days
5 daysBefore a quiet signature needs you
14 daysBefore it is late
6 weeksOn the calendar, every month
⌘JBird, from anywhere